Responsible gaming

Lottery play should be entertainment. If it stops being fun, take a break and get support.
This Responsible Gaming Policy applies to the Winnow Lotto service operated through our official website: www.winnowlotto.com.
Practical tips
  • Set a budget before you play and stick to it.
  • Don’t chase losses—treat each entry as entertainment.
  • Take regular breaks and keep play in balance with life.
  • Only spend money you can genuinely afford to lose.
  • Don't play when you are upset, stressed, or under the influence of alcohol.
  • If you feel out of control, talk to someone you trust or seek professional help.
Warning signs

Gaming can become a problem for some people. Common warning signs include:

  • Spending more than you intended or can afford.
  • Borrowing money or selling possessions to fund play.
  • Chasing losses — playing more to try to win back what you have lost.
  • Hiding your gaming activity from family or friends.
  • Neglecting work, study, family, or social responsibilities.
  • Thinking about gaming constantly or feeling restless when not playing.
  • Using gaming as a way to escape problems, anxiety, or low mood.

If any of these sound familiar, the resources below can help.

Set limits on your account

One of the most effective ways to stay in control is to decide your limits before you play.

  • Deposit limits — cap how much you can add to your account over a set period.
  • Spend limits — cap how much you can spend on entries within a set period.
  • Session time limits — set a reminder or automatic logout after a period of play.

To discuss limits on your account, contact us at support@winnowlotto.com.

Take a break or self-exclude

If you need to stop playing for a period, you can request a cooling-off period or close your account.

  • Time out — a short break of days or weeks, during which you cannot make purchases or deposits.
  • Self-exclusion — a longer-term closure of your account. We will honour this for the period you request.

To request either, contact support@winnowlotto.com.

UK residents can also register with GamStop (gamstop.co.uk), the national self-exclusion scheme covering all UK-licensed gambling operators.

Under-18 protection

You must be at least 18 years old to use this service. We have zero tolerance for underage play and apply age verification checks.

If you share a device with children, we recommend using parental control and filtering software such as: Net Nanny, Gamban, or GamBlock.

Get help and support

Confidential support is available if you or someone you know is affected by problem gambling.

  • GamCare — Free information, support and counselling for people affected by gambling. gamcare.org.uk · National Gambling Helpline: 0808 8020 133 (24 hours, free, UK)
  • BeGambleAware — Resources, advice and a directory of treatment services. begambleaware.org
  • Gamblers Anonymous — Peer support groups for people with gambling problems. gamblersanonymous.org.uk
  • Gordon Moody — Residential and online treatment programmes for gambling addiction. gordonmoody.org.uk
  • GamStop — UK national self-exclusion scheme. gamstop.co.uk
  • National Council on Problem Gambling (US) — ncpgambling.org · Helpline: 1-800-522-4700